Best freight forwarding service in Burbank, Illinois (IL) 2024

This guy Carlos, is the WORST UPS store owner I have ever encountered compared to my other 10 year mailbox rental history at Atlanta location where all four different owners were pleasant and easy to do business with. Run! Don't do business here at this Burbank store if you have a choice. DON'T EVER rent a mailbox here. He charges 60% more than other stores few miles down the road. He lost my packages, refused to compensate me a dime for the lost. He won't take responsibility for his/his store's mistake. He wants the merchant to pay for his mistake. When I confronted him, he told me that I was not allowed to renew the mailbox and even closed my mailbox without my consent later on. I lost 8 months rental fee that he won't refund. This is how he treats a customer after rented the mailbox at his store for 1 year and 4 months. Several of his staff mostly were nice and had better service skill than him. Too bad they usually won't stay long. I wonder why... ~Justice

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