Best cell phone store in East Peoria, Illinois (IL) 2024

Traded in my phone and the warehouse never received it. Since T Mobile did not receive my old phone I am not getting a discount. I was told by customer service and the store location that I had to wait for 2 billing cycles. Here we are over 2 billing cycles, nobody knows where my phone is and I am getting charged for the full price of the phone. Don't go to this location. New people every week. ~Ryan