Best tool store in Gurnee, Illinois (IL) 2024

So disappointed at this store unlike the other stores this one didn’t really be helpful with the customer, I was trying to looking for the stamp on system and battery back up total of $800 and asked for ” manager GILBERT MENDEZ “ to help me with the pricing possibly a small discount But Mr. Gilbert instead of helping me he tried to sell me a credit card I’m at Home Depot shopper and I have a good relationship with other stores but Mr. Gilbert didn’t try to help me in fact he said why would I send it cheaper or market down while I can sell it for this price to you. I even asked for open box item or similar and he said no my store will get store credit for returns I don’t need to market down and sell it to you. This is not the customer service! ~Adel

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