Best bank in Jacksonville, Illinois (IL) 2024

I drove 4 hours to this bank since Woodforest is my bank of choice. Since we moved there, are no Woodforest Bank here, so I used that branch. Nothing but kind wonderful people there. Very friendly and always smiling. Ready to help and explain everything. I have been with them for 9 years and they have never treated me bad always helping whatever I need. The staff here are just so nice and the customer service you can’t beat. Would I refer this bank to anyone yes and I have. Thank you Woodforest and all your Managers, tellers and customer service. ~linda

Rating is simply under the fact that member or no member of this bank, we should not be turning people away from being able to exchange cash for change (so one can do laundry). Sure, this sounds petty....but if you think this is pathetic, imagine actually banking here! ~Matt