Best cosmetics store in Lake Villa, Illinois (IL) 2024

I wish I can leave zero stars. First they filled my prescription without my doctor consent. They send me message about not having refills so I asked if they contact my doctor. Apparently she send in prescription and I picked it up. Well, no more refills so I end up calling my doctor who confirmed there was never called from this location about refills. So, who did they call if not my doctor? I called today and I was on hold for 17 min so while still on the phone with them I walked in the store to see why they are constantly putting me on hold. Sure enough there was 6 of them not busy but twice in front of me picked up the phone and hangout again putting me on hold. In front of me..... so unprofessional and rude. Shame on you people. So if any of you have issues with being on hold go inside and watch the staff. They are doing it on purpose. I wonder what happened to management ~Nevzeta

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