Best facial spa in Macomb, Illinois (IL) 2024

Good experience overall. Adorable decor, polite, prompt staff. They were the only ones out of several that actually answered the phone. My daughter and I had pedis and haircuts. Courtney did a good job, we gave her pictures but she didn't really ask questions on the lengths she was cutting so on my own hair, she cut it too long and had to recut, but ended up being shorter than I showed her. Didn't bother me too much but the communication about the cut could have been better. Not enough of an issue for it to really be a negative experience though and I will probably have her cut my hair again because I love my hair! I took away one star because the cleanliness could have been better. There was dust on everything which could have been due to construction going on outside. Chairs, floors and carts in between the stations needed a wipe down. The waiting room chairs were really uncomfortable. I waited for half and hour on those chairs for my daughter's hair to be finished. Those are short wait time chairs! Pedicures were nice and they have massage chairs but they were too close to the wall so when you lean back it sounds like you're damaging the wall. There was also a standing lamp in between the chairs which made it frustrating to talk to my daughter with it in the way. Didn't want to move it though because it was the only light for the technician. Honestly, I had several things that sound negative but like I said, this was a good overall experience. I will probably go back. ~Sam

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