Best ice cream shop in O'Fallon, Illinois (IL) 2024

It’s a sad day to have to leave a bad review on Dairy Queen. I love this place. Although the customer service is great and the order is correct 99.9% of the time. The quality of the food prep has gone down hill very far. This is not a one time thing. I have given several opportunities and the last 4 or 5 times I have been there I had something that was non eatable. Cold hamburgers (not, not hot. I mean cold like came out of a fridge cold) wet and soggy fries, gravy for the chicken strip basket was like water (that was real gross). I hope this review reaches someone at DQ and this problem get fixed. I don’t want to write them off like I did the Jack in the Box by Sam’s ~Bradley