Best tobacco shop in Springfield, Illinois (IL) 2024

Worst manager ever. Doesn't know how to tell time! For the past two days I have tried to get coffee and bread before heading to work and both times it's 8:30 and still closed! It clearly states 8am is the time they open. If she would get off her phone and open the store like she is supposed to it would be amazing. ~Edwin

The manager accused me of cursing at her after she asked me to put my food on the stores dirty floor. I tried 3 times politely if I could put it on the shelf behind the counter, and she yelled at me and said no. I finally left and called the police. They dealt with her and talked to me later. I came to get something from the store and she asked me if I was buying something. I said yes politely. Then she said nope, I had to call the cops last time. I was going to say um no I called them on you for coming up on me, yelling, and accusing me of cursing at you when I didn't do anything except ask a simple question. This deserves a 0 star rating. ~Mike

Overall it untidy, needs cleaning and unorganized. Not enough cashiers to get people out of the store in a timely manner, or to get the shelves stocked. ~Mayola