Best bank in Fort Wayne, Indiana (IN) 2024

They try hard to please ~Dan

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I want to leave 0 stars. PNC bank is the reason we still don’t have our tax return. They were supposed to close my husbands account in August of 2020. They didnt. Because they didn’t, my husbands stimulus money got deposited there which we were not aware of. Because we were not aware, we claimed stimulus money on the tax return which sent it to manual processing. We found out later that PNC never closed the account and had the money. We were not able to file an amended tax return . So we just have to wait. It’s been 13 weeks with no answers. Had we not claimed the stimulus that was sitting in an account that was requested to be closed, we wouldn’t be in this waiting situation. All they had to do was close the account when requested in August 2020. Very frustrating and I will never refer them to anyone. I feel like they should loan us the refund amount at no interest and get it back whenever we actually get our refund. ~Stacey

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