I've been a fan of your store for a long time. I graduated Purdue in 1983, one year after your store opened. I have made the occasional visit back to West Lafayette since, and I was glad when I discovered that you were selling quality, decently priced, shirts and apparel.
I've bought quite a few over the years. Picture is attached. This is what I just have currently. Not the ones that have died a natural death after having been worn so much, or the ones I've bought as gifts for others. I've done a LOT of business with your establishment.
I was in town again last August (a year ago). I bought two more shirts. One was perfect. One fell apart immediately. At the time I lived in Tucson so I couldn't exactly return it. I hung on to it with the idea that at some point I'd be back in your vicinity.
I was back in town on Saturday, June 11th. I brought the shirt along and explained the circumstances. The young lady at the register was very nice, but she wasn't a manager and wasn't in a position to help me out. She took my cell phone number and promised a manager would get back to me.
I've not heard a word since.
I'm very disappointed in Discount Den. I've done a lot of business with you, and I was planning to continue doing business with you. I understand my circumstances were unusual (I don't even have a receipt, you only have my word), but to not even receive any communication from anyone at your establishment, this is beyond disappointing. ~Scott
convenience store
candy store
clothing store
snack bar
t shirt store