Best auto parts store in Kansas City, Kansas (KS) 2024

Bought the wife a 2016 Mazda 6. Had to get some scheduled maintenance done that had previously been identified and they were just waiting on parts. Brought it home and it was making a bad clunking noise. Upon further inspection, the bottom caliper bracket bolt was loose, and the top one was non existent. It was 9:47pm and our closest store closed at 10. I called the store and Patrick answered and I asked if they had the part and if he didn’t mind waiting. He said he would look out for me and I ran down there. I think I was in the store maybe 15th seconds as he had everything ready to go as soon as I walked through the door. Amazing customer service and so polite and courteous!!! Thank you Patrick!!! ~Chris

I’ve always liked this Oreilly. They always seem to know their business. On this trip, assistant manager Joe, cautioned me to take care driving in to get my alternator checked, as the car could die suddenly in traffic. I made it, and he got me checked out and confirmed that I needed a new alternator. He helped me choose which replacement part looked best for my needs. If I’d asked him to help me replace it, I’ll be he wouldn’t have hesitated :) ~Daniel

Went to refund a part the next morning they said come back in the afternoon it didn't have cash to refund me my money ~Bobby