Best freight forwarding service in Pittsburg, Kansas (KS) 2024

DO NOT USE. I even bought extra insurance to cover a package that I had shipped and when I brought the package in to the store the clerk pulled it off the counter and dropped it on the floor in front of her. When I told the owner about it because there did end up being damage she said she doesn’t like me accusing her employees of dropping it on the floor. I told her I wasn’t accusing her I know she did it. I told her that there were other people in the store at the same time and that I was in such shock and didn’t want to embarrass the clerk so I didn’t say anything. but that she should look at the cameras she told me she does not have cameras and they will not stand behind it on insurance because the company I sent it to went ahead and repaired it and billed me for it. They even documented it on my receipt and invoice that it was damaged in shipment. and which parts were damaged that they had to replace and which parts were my responsibility for the reason the machine didn’t work right in the first place. we were not made aware that when a package is damaged you cannot just go ahead and fix it without them having UPS come out and assess it. What a joke the owner did not care at all and not a good business person. Do not do business here if you want you package to arrive in good condition. ~Donna

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