Best van rental agency in Georgetown, Kentucky (KY) 2024

Was having a perfectly calm and professional disagreement with a female employee there over insurance not wanting to pay what was originally stated. They wanted to charge me the difference which I said no to, and then she threatened to and I quote "report the car stolen". I obviously was not please with the threat, ask for her manager. Then her manger said no one was threatening me and hung up on me. I simply disagreed with this lady, and did nothing to warrant this reaction. I have one other bad review I have ever left for a company, 99% or my reviews are 5 stars. I also believe threatening to make a criminal complaint to the police to influence and action of another, is it self unlawful. ~Taylor