Best financial institution in Baton Rouge, Louisiana (LA) 2025

Had an appointment and got there and the doors were locked. Called the lobby and was told that there was only one employee and I couldn’t be helped. They did not call or email me to cancel or reschedule. They even sent me an appointment reminder. Complete waste of my time. I’ll be finding another bank very soon! ~Kodie

Only left one star because I had to put a star to leave a review but this collage drive branch is a huge zero they need to hire better people the service is horrible and they move so slow like they’re lazy turtle speed it’s a shame this is by far the worst regions branch ~Retha

Worst experience ever: I called 3x to issue a complaint about one of their customers in a cheap, silver Mercedes skipping me at the ATM line, and no one answered. As I understand, this Regions bank has a “drive-thru” ATM; in plain terms, you fall in line by remaining INSIDE of your vehicle in the correct lane. However, this rude woman chose to park her car in a no-parking zone and walked to the machine and went all accusatory against me, arguing that she was in line first. That’s equivalent to saying that you want to park your vehicle in a McDonald’s lot and walk to the speaker box and order. Regions Bank needs to include signs and put things in simple terms because people really are illiterate these days. ~Austin