Best logistics service in Norway, Maine (ME) 2024

This is a travesty to the postal system of the U.S.. Absolute appalling service, terrible delivery people, and no etiquette. I have tried calling here and have never received an answer. I have gone into this location and have been met with the rudest customer service I have EVER encountered. The older gentleman behind the counter is one of the worst customer-facing employees I have ever heard of. You see these viral videos of terrible customer service and employees being extremely rude and you think that would never happen in this nice small town. Well, here he is. I went in with a package that I guess was labeled incorrectly? I was told I could not send the package out because I packed it wrong. He would not explain what I did wrong only to go to the website to receive information on how to do it correctly then loudly ask for the next person and then continue to be rude to her. I brought the package over to the South Paris post office who took it, told me the price, and sent it out without an issue and with a smile on their face. The stark contrast is absurd. The delivery person who does my area is astounding. Constantly complains about mailboxes that have been there for 30-plus years, yet he is the first to have a problem with them. Being rude to residents because of weather conditions. The mail is delivered very sporadically as well. Some days we go 2/3 days without mail and then get a large stack all at once. Along with this, I have had several packages go missing within the last year which has never happened up until 2021 in the 13 years I have lived here. The packages usually coming from eBay or checks from various business dealings. This needs to be addressed and calls and complaints have already been brought to the attention of the Portland office. That man in the office needs to be in a position away from customers, the office itself needs to stop hiring people who lack common decency, and then maybe it will be bearable. ~INverted1166

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