Best auto repair shop in Gaithersburg, Maryland (MD) 2024

I wouldn't let them paint a wheelbarrow... This is after taking the vehicle back 3 times. They had the vehicle for over 3 weeks total. Matt S. told me that Ryan said that this is the best they can do. Hilarious!!! I could do that with a spray can. He has said that he looked at it a hundred times and he isn't looking at it again. So much for their "Warranty". News Flash!!! Looking doesn't fix things. Actually doing something about it does. Check out the dates on most of the reviews. Like the old saying. You are only as good as your last job. Should I mention the part about the fender molding missing screws the second time I pick it up or the door molding clips that were broken the third time I picked it up and Matt informed that they had re-attached it back on with double faced tape. What a bunch of clowns! I recant, Clowns is a compliment. Notice the fine attention to detail with the over-spray on the molding and the difference between the plain white and metallic three stage white on the bumper and fender. When I tried to show Matt S. the discrepancies I had found, he talked over me with BYE!, BYE!. What an A-hole. He shouldn't be managing anything. Let alone Customer Service. Services: Painting, Body & Trim ~M

I visited this location for an oil change. This was my first time coming in with my car that has light interior. I asked the tech if the had seat covers. His answer was yes, I go wait for my service which took 2 hours, I asked why and they said they didn't know how to do the removal of my screws on a bmw. Once done I got into my car and noticed grease was everywhere. I told them they needed to clean it and why didn't they use seat covers. They said they didn't have seat covers and only had small towels. They tried to clean it with a solution that rubbed the paint off of my seat. The manager came over after many attempts of cleaning and insinuated that how do they know oil was in my car before hand. Told me they had no corporate number. I did find a someone online to complain to but ended up losing the number. I wouldn't take my car there ever again!!! ~Kimberly