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Gerber Collision & Glass in Gaithersburg (8211 Snouffer School Rd, MD 20879)
About:
Gerber Collision & Glass Gaithersburg - 8211 Snouffer School Rd repair center offers quality collision auto body repair services backed by our industry leading National Lifetime Guarantee for as long as you own your vehicle. We repair all makes and models and provide free written repair estimates. Contact our Gaithersburg auto body shop for all of your collision repair requirements.
Gerber Collision & Glass is located in Gaithersburg (Maryland state) on the street of 8211 Snouffer School Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13014172850. You can get more information from their website: https://www.gerbercollision.com/locations/gaithersburg-md?utm_source=SEO_Local&utm_medium=SEO_Local_Snack_Pack&utm_campaign=MD&utm_content=Gaithersburg. The coordinates that you can use in navigation applications to get to find Gerber Collision & Glass quickly are 39.165602, -77.168886. Scroll down to find out opening hours, reviews and other important information about Gerber Collision & Glass.
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Available amenities
Planning
- Appointments recommended
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
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Davy
Horrible customer service. I have been waiting over three months for a door hinge. I call them sever weeks after the estimate. They reply “ it’s on back order” yet I can get the hinge in three days on line. Now it’s going past three months and yet no call etc. I realize it’s a small service to them and not so profitable. Simple contact not much to ask for.
08.2022Davy
Horrible customer service. I have been waiting over three months for a door hinge. I call them sever weeks after the estimate. They reply “ it’s on back order” yet I can get the hinge in three days on line. Now it’s going past three months and yet no call etc. I realize it’s a small service to them and not so profitable. Simple contact not much to ask for.
08.2022Davy
Horrible customer service. I have been waiting over three months for a door hinge. I call them sever weeks after the estimate. They reply “ it’s on back order” yet I can get the hinge in three days on line. Now it’s going past three months and yet no call etc. I realize it’s a small service to them and not so profitable. Simple contact not much to ask for.
08.2022Davy
Horrible customer service. I have been waiting over three months for a door hinge. I call them sever weeks after the estimate. They reply “ it’s on back order” yet I can get the hinge in three days on line. Now it’s going past three months and yet no call etc. I realize it’s a small service to them and not so profitable. Simple contact not much to ask for.
08.2022Davy
Horrible customer service. I have been waiting over three months for a door hinge. I call them sever weeks after the estimate. They reply “ it’s on back order” yet I can get the hinge in three days on line. Now it’s going past three months and yet no call etc. I realize it’s a small service to them and not so profitable. Simple contact not much to ask for.
08.2022M
I wouldn't let them paint a wheelbarrow... This is after taking the vehicle back 3 times. They had the vehicle for over 3 weeks total. Matt S. told me that Ryan said that this is the best they can do. Hilarious!!! I could do that with a spray can. He has said that he looked at it a hundred times and he isn't looking at it again. So much for their "Warranty". News Flash!!! Looking doesn't fix things. Actually doing something about it does. Check out the dates on most of the reviews. Like the old saying. You are only as good as your last job. Should I mention the part about the fender molding missing screws the second time I pick it up or the door molding clips that were broken the third time I picked it up and Matt informed that they had re-attached it back on with double faced tape. What a bunch of clowns! I recant, Clowns is a compliment. Notice the fine attention to detail with the over-spray on the molding and the difference between the plain white and metallic three stage white on the bumper and fender. When I tried to show Matt S. the discrepancies I had found, he talked over me with BYE!, BYE!. What an A-hole. He shouldn't be managing anything. Let alone Customer Service. Services: Painting, Body & Trim
07.2022Adam
I’ll start by saying I work in the automotive field, also a store manager for the company Midas. This place under promised and over delivered! I am totally recommending this body shop to all I come across with needs of these types of repairs! Thank you Berber collision 😎 Service: Body & Trim
07.2022M
I wouldn't let them paint a wheelbarrow... This is after taking the vehicle back 3 times. They had the vehicle for over 3 weeks total. Matt S. told me that Ryan said that this is the best they can do. Hilarious!!! I could do that with a spray can. He has said that he looked at it a hundred times and he isn't looking at it again. So much for their "Warranty". News Flash!!! Looking doesn't fix things. Actually doing something about it does. Check out the dates on most of the reviews. Like the old saying. You are only as good as your last job. Should I mention the part about the fender molding missing screws the second time I pick it up or the door molding clips that were broken the third time I picked it up and Matt informed that they had re-attached it back on with double faced tape. What a bunch of clowns! I recant, Clowns is a compliment. Notice the fine attention to detail with the over-spray on the molding and the difference between the plain white and metallic three stage white on the bumper and fender. When I tried to show Matt S. the discrepancies I had found, he talked over me with BYE!, BYE!. What an A-hole. He shouldn't be managing anything. Let alone Customer Service. Services: Painting, Body & Trim
07.2022Adam
I’ll start by saying I work in the automotive field, also a store manager for the company Midas. This place under promised and over delivered! I am totally recommending this body shop to all I come across with needs of these types of repairs! Thank you Berber collision 😎 Service: Body & Trim
07.2022M
I wouldn't let them paint a wheelbarrow... This is after taking the vehicle back 3 times. They had the vehicle for over 3 weeks total. Matt S. told me that Ryan said that this is the best they can do. Hilarious!!! I could do that with a spray can. He has said that he looked at it a hundred times and he isn't looking at it again. So much for their "Warranty". News Flash!!! Looking doesn't fix things. Actually doing something about it does. Check out the dates on most of the reviews. Like the old saying. You are only as good as your last job. Should I mention the part about the fender molding missing screws the second time I pick it up or the door molding clips that were broken the third time I picked it up and Matt informed that they had re-attached it back on with double faced tape. What a bunch of clowns! I recant, Clowns is a compliment. Notice the fine attention to detail with the over-spray on the molding and the difference between the plain white and metallic three stage white on the bumper and fender. When I tried to show Matt S. the discrepancies I had found, he talked over me with BYE!, BYE!. What an A-hole. He shouldn't be managing anything. Let alone Customer Service. Services: Painting, Body & Trim
07.2022Adam
I’ll start by saying I work in the automotive field, also a store manager for the company Midas. This place under promised and over delivered! I am totally recommending this body shop to all I come across with needs of these types of repairs! Thank you Berber collision 😎 Service: Body & Trim
07.2022M
I wouldn't let them paint a wheelbarrow... This is after taking the vehicle back 3 times. They had the vehicle for over 3 weeks total. Matt S. told me that Ryan said that this is the best they can do. Hilarious!!! I could do that with a spray can. He has said that he looked at it a hundred times and he isn't looking at it again. So much for their "Warranty". News Flash!!! Looking doesn't fix things. Actually doing something about it does. Check out the dates on most of the reviews. Like the old saying. You are only as good as your last job. Should I mention the part about the fender molding missing screws the second time I pick it up or the door molding clips that were broken the third time I picked it up and Matt informed that they had re-attached it back on with double faced tape. What a bunch of clowns! I recant, Clowns is a compliment. Notice the fine attention to detail with the over-spray on the molding and the difference between the plain white and metallic three stage white on the bumper and fender. When I tried to show Matt S. the discrepancies I had found, he talked over me with BYE!, BYE!. What an A-hole. He shouldn't be managing anything. Let alone Customer Service. Services: Painting, Body & Trim
07.2022M
I wouldn't let them paint a wheelbarrow... This is after taking the vehicle back 3 times. They had the vehicle for over 3 weeks total. Matt S. told me that Ryan said that this is the best they can do. Hilarious!!! I could do that with a spray can. He has said that he looked at it a hundred times and he isn't looking at it again. So much for their "Warranty". News Flash!!! Looking doesn't fix things. Actually doing something about it does. Check out the dates on most of the reviews. Like the old saying. You are only as good as your last job. Should I mention the part about the fender molding missing screws the second time I pick it up or the door molding clips that were broken the third time I picked it up and Matt informed that they had re-attached it back on with double faced tape. What a bunch of clowns! I recant, Clowns is a compliment. Notice the fine attention to detail with the over-spray on the molding and the difference between the plain white and metallic three stage white on the bumper and fender. When I tried to show Matt S. the discrepancies I had found, he talked over me with BYE!, BYE!. What an A-hole. He shouldn't be managing anything. Let alone Customer Service. Services: Painting, Body & Trim
07.2022Adam
I’ll start by saying I work in the automotive field, also a store manager for the company Midas. This place under promised and over delivered! I am totally recommending this body shop to all I come across with needs of these types of repairs! Thank you Berber collision 😎 Service: Body & Trim
07.2022Adam
I’ll start by saying I work in the automotive field, also a store manager for the company Midas. This place under promised and over delivered! I am totally recommending this body shop to all I come across with needs of these types of repairs! Thank you Berber collision 😎 Service: Body & Trim
07.2022Joe
The Best Autobody shop in the US. Never seen a shop where the general manager has 300 percent customer service. Ryan is unbelievable as far as making his customers extremely happy. Going here you won't be disappointed. 10/10 stars thanks
05.2022Joe
The Best Autobody shop in the US. Never seen a shop where the general manager has 300 percent customer service. Ryan is unbelievable as far as making his customers extremely happy. Going here you won't be disappointed. 10/10 stars thanks
05.2022Joe
The Best Autobody shop in the US. Never seen a shop where the general manager has 300 percent customer service. Ryan is unbelievable as far as making his customers extremely happy. Going here you won't be disappointed. 10/10 stars thanks
05.2022Joe
The Best Autobody shop in the US. Never seen a shop where the general manager has 300 percent customer service. Ryan is unbelievable as far as making his customers extremely happy. Going here you won't be disappointed. 10/10 stars thanks
05.2022Joe
The Best Autobody shop in the US. Never seen a shop where the general manager has 300 percent customer service. Ryan is unbelievable as far as making his customers extremely happy. Going here you won't be disappointed. 10/10 stars thanks
05.2022Tsubasa
Easy handoff of my car for repairs and coordination with the nearby Enterprise to make the process simple and stress free. Body work and driver's side door window/tint repaired/installed well. The pickup process was just as easy as dropoff. Lastly, the customer service from Matt was excellent!
09.2021Tsubasa
Easy handoff of my car for repairs and coordination with the nearby Enterprise to make the process simple and stress free. Body work and driver's side door window/tint repaired/installed well. The pickup process was just as easy as dropoff. Lastly, the customer service from Matt was excellent!
09.2021Tsubasa
Easy handoff of my car for repairs and coordination with the nearby Enterprise to make the process simple and stress free. Body work and driver's side door window/tint repaired/installed well. The pickup process was just as easy as dropoff. Lastly, the customer service from Matt was excellent!
09.2021Tsubasa
Easy handoff of my car for repairs and coordination with the nearby Enterprise to make the process simple and stress free. Body work and driver's side door window/tint repaired/installed well. The pickup process was just as easy as dropoff. Lastly, the customer service from Matt was excellent!
09.2021Tsubasa
Easy handoff of my car for repairs and coordination with the nearby Enterprise to make the process simple and stress free. Body work and driver's side door window/tint repaired/installed well. The pickup process was just as easy as dropoff. Lastly, the customer service from Matt was excellent!
09.2021Jeff
Friendly and very responsive. They kept me updated during the repair with texts regularly. I needed to pick up my car a couple of days after it was ready and they helped by extending the date so I would not lose my rental car. Great work as well.
08.2021Matthew
Very friendly staff but poor communication with customer. Vehicles ready date was moved and no one called to inform me that it wouldn't be ready on the date originally provided by the shop and didn't provide any info on why it was extended. When I received my vehicle back from the shop, I had dropped off with my truck at 145 miles till empty, and at pick up I was below 30 miles till empty. I was never informed where my truck was taken off the property that used all the gas nor was I informed that it was even leaving the property.... i only was able to put it together because they left another shops information in my truck. I received my truck back with new recent Clear coat scratches on the driver side. I also received my keys back from the shop and my key was bent to the point that my key almost got stuck in the ignition and was almost impossible to turn. I had to carefully bend the key back to shape to prevent my keys getting stuck in the ignition. I overall am not 100% satisfied with this shop. Do not take your vehicle here. Services: Tires, Body & Trim
08.2021Mason
Big thanks to Matt the Manager!! He really took care of me throughout the repairs process and made me feel valued! He made sure to listen to all of my concerns, addressed them accordingly, and in a timely manner. Hopefully I don't have an accident again, but if I do, I am definitely using Gerber Collision & Glass again!
08.2021raquel
Used their service last year after a deer hit my car. They were super nice, effective, and informative. Continually called me to update me on progress! Even when I called to double check on something, they quickly scheduled me in! Highly recommend them!
08.2021Jeff
Friendly and very responsive. They kept me updated during the repair with texts regularly. I needed to pick up my car a couple of days after it was ready and they helped by extending the date so I would not lose my rental car. Great work as well.
08.2021Matthew
Very friendly staff but poor communication with customer. Vehicles ready date was moved and no one called to inform me that it wouldn't be ready on the date originally provided by the shop and didn't provide any info on why it was extended. When I received my vehicle back from the shop, I had dropped off with my truck at 145 miles till empty, and at pick up I was below 30 miles till empty. I was never informed where my truck was taken off the property that used all the gas nor was I informed that it was even leaving the property.... i only was able to put it together because they left another shops information in my truck. I received my truck back with new recent Clear coat scratches on the driver side. I also received my keys back from the shop and my key was bent to the point that my key almost got stuck in the ignition and was almost impossible to turn. I had to carefully bend the key back to shape to prevent my keys getting stuck in the ignition. I overall am not 100% satisfied with this shop. Do not take your vehicle here. Services: Tires, Body & Trim
08.2021Mason
Big thanks to Matt the Manager!! He really took care of me throughout the repairs process and made me feel valued! He made sure to listen to all of my concerns, addressed them accordingly, and in a timely manner. Hopefully I don't have an accident again, but if I do, I am definitely using Gerber Collision & Glass again!
08.2021raquel
Used their service last year after a deer hit my car. They were super nice, effective, and informative. Continually called me to update me on progress! Even when I called to double check on something, they quickly scheduled me in! Highly recommend them!
08.2021Jeff
Friendly and very responsive. They kept me updated during the repair with texts regularly. I needed to pick up my car a couple of days after it was ready and they helped by extending the date so I would not lose my rental car. Great work as well.
08.2021Matthew
Very friendly staff but poor communication with customer. Vehicles ready date was moved and no one called to inform me that it wouldn't be ready on the date originally provided by the shop and didn't provide any info on why it was extended. When I received my vehicle back from the shop, I had dropped off with my truck at 145 miles till empty, and at pick up I was below 30 miles till empty. I was never informed where my truck was taken off the property that used all the gas nor was I informed that it was even leaving the property.... i only was able to put it together because they left another shops information in my truck. I received my truck back with new recent Clear coat scratches on the driver side. I also received my keys back from the shop and my key was bent to the point that my key almost got stuck in the ignition and was almost impossible to turn. I had to carefully bend the key back to shape to prevent my keys getting stuck in the ignition. I overall am not 100% satisfied with this shop. Do not take your vehicle here. Services: Tires, Body & Trim
08.2021Mason
Big thanks to Matt the Manager!! He really took care of me throughout the repairs process and made me feel valued! He made sure to listen to all of my concerns, addressed them accordingly, and in a timely manner. Hopefully I don't have an accident again, but if I do, I am definitely using Gerber Collision & Glass again!
08.2021raquel
Used their service last year after a deer hit my car. They were super nice, effective, and informative. Continually called me to update me on progress! Even when I called to double check on something, they quickly scheduled me in! Highly recommend them!
08.2021Jeff
Friendly and very responsive. They kept me updated during the repair with texts regularly. I needed to pick up my car a couple of days after it was ready and they helped by extending the date so I would not lose my rental car. Great work as well.
08.2021Matthew
Very friendly staff but poor communication with customer. Vehicles ready date was moved and no one called to inform me that it wouldn't be ready on the date originally provided by the shop and didn't provide any info on why it was extended. When I received my vehicle back from the shop, I had dropped off with my truck at 145 miles till empty, and at pick up I was below 30 miles till empty. I was never informed where my truck was taken off the property that used all the gas nor was I informed that it was even leaving the property.... i only was able to put it together because they left another shops information in my truck. I received my truck back with new recent Clear coat scratches on the driver side. I also received my keys back from the shop and my key was bent to the point that my key almost got stuck in the ignition and was almost impossible to turn. I had to carefully bend the key back to shape to prevent my keys getting stuck in the ignition. I overall am not 100% satisfied with this shop. Do not take your vehicle here. Services: Tires, Body & Trim
08.2021Jeff
Friendly and very responsive. They kept me updated during the repair with texts regularly. I needed to pick up my car a couple of days after it was ready and they helped by extending the date so I would not lose my rental car. Great work as well.
08.2021Mason
Big thanks to Matt the Manager!! He really took care of me throughout the repairs process and made me feel valued! He made sure to listen to all of my concerns, addressed them accordingly, and in a timely manner. Hopefully I don't have an accident again, but if I do, I am definitely using Gerber Collision & Glass again!
08.2021Matthew
Very friendly staff but poor communication with customer. Vehicles ready date was moved and no one called to inform me that it wouldn't be ready on the date originally provided by the shop and didn't provide any info on why it was extended. When I received my vehicle back from the shop, I had dropped off with my truck at 145 miles till empty, and at pick up I was below 30 miles till empty. I was never informed where my truck was taken off the property that used all the gas nor was I informed that it was even leaving the property.... i only was able to put it together because they left another shops information in my truck. I received my truck back with new recent Clear coat scratches on the driver side. I also received my keys back from the shop and my key was bent to the point that my key almost got stuck in the ignition and was almost impossible to turn. I had to carefully bend the key back to shape to prevent my keys getting stuck in the ignition. I overall am not 100% satisfied with this shop. Do not take your vehicle here. Services: Tires, Body & Trim
08.2021Mason
Big thanks to Matt the Manager!! He really took care of me throughout the repairs process and made me feel valued! He made sure to listen to all of my concerns, addressed them accordingly, and in a timely manner. Hopefully I don't have an accident again, but if I do, I am definitely using Gerber Collision & Glass again!
08.2021raquel
Used their service last year after a deer hit my car. They were super nice, effective, and informative. Continually called me to update me on progress! Even when I called to double check on something, they quickly scheduled me in! Highly recommend them!
08.2021raquel
Used their service last year after a deer hit my car. They were super nice, effective, and informative. Continually called me to update me on progress! Even when I called to double check on something, they quickly scheduled me in! Highly recommend them!
08.2021John
It’s been a few years since I needed auto body work. Based on recommendations from some friends I chose Gerber Collision in Gaithersburg. I made a claim with my insurance company and within the hour I received a call to setup the estimate. Since I wasn’t getting a rental vehicle I dropped it off for the estimate and repairs at the same time. The estimator in charge of my vehicle was Ryan and I received 2 updates within the same week by the customer service rep. He prepared the estimate the same day and called me to review what was needed to fix my car. I was told it would take approx 7 days to repair my vehicle, but I received a call that my repairs would be ready a day early which was great. Very prompt and pleasant staff. Attention to detail was very professional. Great job 5 stars.
08.2019John
It’s been a few years since I needed auto body work. Based on recommendations from some friends I chose Gerber Collision in Gaithersburg. I made a claim with my insurance company and within the hour I received a call to setup the estimate. Since I wasn’t getting a rental vehicle I dropped it off for the estimate and repairs at the same time. The estimator in charge of my vehicle was Ryan and I received 2 updates within the same week by the customer service rep. He prepared the estimate the same day and called me to review what was needed to fix my car. I was told it would take approx 7 days to repair my vehicle, but I received a call that my repairs would be ready a day early which was great. Very prompt and pleasant staff. Attention to detail was very professional. Great job 5 stars.
08.2019John
It’s been a few years since I needed auto body work. Based on recommendations from some friends I chose Gerber Collision in Gaithersburg. I made a claim with my insurance company and within the hour I received a call to setup the estimate. Since I wasn’t getting a rental vehicle I dropped it off for the estimate and repairs at the same time. The estimator in charge of my vehicle was Ryan and I received 2 updates within the same week by the customer service rep. He prepared the estimate the same day and called me to review what was needed to fix my car. I was told it would take approx 7 days to repair my vehicle, but I received a call that my repairs would be ready a day early which was great. Very prompt and pleasant staff. Attention to detail was very professional. Great job 5 stars.
08.2019John
It’s been a few years since I needed auto body work. Based on recommendations from some friends I chose Gerber Collision in Gaithersburg. I made a claim with my insurance company and within the hour I received a call to setup the estimate. Since I wasn’t getting a rental vehicle I dropped it off for the estimate and repairs at the same time. The estimator in charge of my vehicle was Ryan and I received 2 updates within the same week by the customer service rep. He prepared the estimate the same day and called me to review what was needed to fix my car. I was told it would take approx 7 days to repair my vehicle, but I received a call that my repairs would be ready a day early which was great. Very prompt and pleasant staff. Attention to detail was very professional. Great job 5 stars.
08.2019John
It’s been a few years since I needed auto body work. Based on recommendations from some friends I chose Gerber Collision in Gaithersburg. I made a claim with my insurance company and within the hour I received a call to setup the estimate. Since I wasn’t getting a rental vehicle I dropped it off for the estimate and repairs at the same time. The estimator in charge of my vehicle was Ryan and I received 2 updates within the same week by the customer service rep. He prepared the estimate the same day and called me to review what was needed to fix my car. I was told it would take approx 7 days to repair my vehicle, but I received a call that my repairs would be ready a day early which was great. Very prompt and pleasant staff. Attention to detail was very professional. Great job 5 stars.
08.2019