Best warehouse in Highland, Maryland (MD) 2024

Moving our possessions with Ramar was a terrible and heartbreaking experience. We received our living room furniture in pieces, literally. Three chairs and one table had broken legs, and the pedestal of our antique drop leaf table was destroyed. They even promised to give it extra care since it was a family heirloom. This all took place somewhere between moving our belongings from our home to unloading them at their storage facility in Frederick. The United cross country driver was not at fault and reported it to the owners. Other items were broken inside moving boxes that were crushed before leaving their warehouse, and over a dozen plastic hangers were broken in the crushed wardrobe boxes. The package containing our broom, mop and kitchen grabber disappeared. Ramar advertises that their staff wear masks during the packing and moving process. However, two of them had to be reminded several times to please cover their face. We felt vulnerable due to our weakened immune systems and did not want to take any chance of being exposed to the virus. We gave Ramar one star for not breaking china and for moving the rest of the furniture with only multiple scratches. They did communicate with us after the damage happened, but that doesn't fix their lack of supervision over their moving crew. ~T

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