Shady Uhaul dealers. First quote for a 10 foot rental truck was $37.xx which is what I was quoted online. I went out to inspect the trucks’ fuel gauge and the mileage-out and they had BOTH incorrectly marked on the rental agreement (Strike one). I had them redo/fix the errors and they corrected it. But the 2nd quote now was over 2 times as much at $77.xx charging me $40 just to rent the truck and nearly 30$ for mileage when I was only traveling about 12 miles (12 x $0.99 is not 30??). That’s the 2nd strike.
Then when I brought up the incorrect “estimated charges” to their attention, they had the nerve to back-sass me refuting that “it’s just an estimate,” this is the fair price” and “I can go elsewhere to get a rental.” And that was the last of it.
So I did. I canceled my Uhaul there and went to the legitimate Uhaul dealer/office on snouffer road and they were able to take care of my rental needs the RIGHT way without deceptive and conniving tactics.
I would avoid their business altogether. They seem like frauds. ~A.
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