Best bank in Pasadena, Maryland (MD) 2024

I opened a new checking account Friday May 20 2022. I received the deposit receipt I received my client summary I asked for a temporary debit card that on Friday she said for me to make a pin for I made a pin for it on my cell phone. Then on Saturday I realize that she never gave me the card so Saturday I walked in and I told the Vice President, Branch leader who made the account for me That she did not give me a card and she said that she thought she did.She never did it and if she did it was not in the folder it was not in the car it’s not in any of my pockets it’s not in my purse. So she still said she did and that she would set me up a another new temporary debit card that it wasn’t a big deal and gave me a card. She asked if I set up a pin, well in fact I did on my phone, then she said the pin would work for that card and now it’s Sunday and I cannot get in to my account still!!! I know the pin I typed in I wrote it down before we left and stuck it in my wallet I had a lot of things I had set up for to do today that I cannot do at all because of this it’s really frustrating me! I cannot set up anything online I cannot call customer service I cannot do anything with this account today I can’t deposit any of my checks that I have to put in today there’s just a lot of things I needed to get done by today that I cannot do now!!!! ~Amanda

Kim and her staff are so friendly and personable from day one. From my checking to an FHA loan I will be applying for this year, they will get all of my banking and lending needs. Big banks can’t compete with this team. I would recommend to Orrstown over the big banks in every category. Five stars. ~Kellin