Best shipping and mailing service in Temple Hills, Maryland (MD) 2024

I was not fond of my experience here. I came to submit my passport application and take my picture. I will admit that I didn't come in 10 minutes early like they tell you online, but that's no reason my experience should have gone the way it did. My representative here was Robin and she was very dry and monotone. There was no personality or any positive customer service about her. The application I filled out online marked the places that were required, but apparently not ALL the required info. Robin made this apparent by telling me the additional information that needed to be filled out. Also why did I bring my original and copy of my birth certificate if they take the original?! That was not made clear on any information on the application or when I handed her my very important document. I had it in a sheet protector (for obvious reasons) and it had to be taken out to be left with them. That makes me very uncomfortable as I have no idea how well they'll handle it. Robin's directions weren't very clear when she was speaking to me. I felt like when I read whatever statement that she then read out loud to me, like I didn't just read it, like I was being read my rights by a police officer. Also very important to not that my picture was terrible quality and very blurry. I don't know if that's just the printing quality they have or if the lense on the physical camera (she held to take my picture) was dirty, but it did not look professional. Why wouldn't they have a high quality stationary camera set up for an important document like a passport?! I would not recommend going here for your passport picture. The only reason I gave this place 2 stars, is because at least they offer this service.... ~Kiah