Best medical equipment supplier in Cherry Valley, Massachusetts (MA) 2024

I am really shocked at the negative reviews of Lincare. My Mother has COPD and we have been using Lincare in Cherry Valley for over six years now. They deliver in my area on Thursdays usually so if I need oxygen tanks or supplies like tubing, connectors. nasal cannulas, even the wrenches to open/close the tank we just call early in the week and let them know what we need. We are on our third concentrator, they keep upgrading it every couple of years so the one we have now is quieter and uses less electricity than the one we originally had. When the guys come out to serve the concentrators they are always really nice and professional. They showed me how to clean the filters and how to replace the ones that have to be replaced. Sometimes I will forget to ask for something when I call and if I ask the guy if he has any he will usually give it to me if he has it in the van. Like I said I am really surprised at all of the negative reviews. We have never had any problems at all with Lincare. I can't think of a single time where we were unhappy with the service they provided. It's like I am dealing with a separate company because I'm reading all of the negative reviews and I've never had any of the problems others have said they experienced. It's so strange! ~Bill