Best convenience store in Lowell, Massachusetts (MA) 2024

Waited in the pharmacy with a fussy baby for 45 minutes with two cars in front of me. The person at the window rang the bell three times and no one answered before I left without even getting my medication. Being short staff isn't an excuse anymore. This is absurd. ~mr&mrs

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I went to the store today 08/27/2022, around 8:40. I tried to look for some make up items and I had trouble finding them. I asked the worker (Maria) there to help me and she was not FRIENDLY AND NOT HELPFUL AT ALL. She ignored me the first time when I asked her about the mascara. She told me I don’t work in the make up section and she just walked away and she did not even wait for me to finish my question. I came to the counter and asked if there is anyone working in the make up section to help me find another item that I needed but she just said NO. I left Walgreens without getting any items and just a dissatisfied service. ~Bibixinh

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I like this 7-Eleven I used to swing by and get some stuff almost every morning after work. The young kid and the blonde girl she works about almost every day are sweethearts they've always been kind to me they have good customer service . I used to work in customer service since 14 years old before I started working at FedEx Ground but these two employees have great customer service keep doing amazing you guys are awesome stay safe I appreciate your kindness 💯🙌❤️ ~Ericaa

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Thursday --- happened from about 7 to 830p by the time I left..... so.. Finally decided to drop this pharmacy. I was on hold and no one picked up after twenty minutes.. 3 times. One hour. You can hear the phone clicking back to rering them. .. So while I drove to the pharmacy still on hold, got to drivethru. As usual, 3 or 4 technicians working. I ask about why literally they are choosing to not answer the phone ( I can hear it ringing in the background) the technician says "we're short staffed" ok? I'm sorry to hear that but.. it's really no excuse to not answer phones.. at all.... For over an hour. nothing new really, everything at this cvs happens at horrible pace. Pretty sure everyone working there is completely numb to complaints and questions. Upper management really needs to look at this place. Huge huge output always 4 people working but always still slammed! There is a reason I go need to go to a 24 hour pharmacy to pick up my meds.. I've been to about 4 or 5 CVS over the course of my life and this one is one to avoid! Stay away. ~Adam

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