Best self storage facility in New Bedford, Massachusetts (MA) 2024

Unprofessional representative (John), they are responsible for many broken items before even packing, rude and unprofessional packers (not all the packers that showed up were rude) but there were many rude comments and complaints about moving/packing our items (as a family of 6 we have a lot to pack). Didn't listen to our wishes, even packed raw onions and potatoes to ship overseas which we now need to pay for. In complete shock over our entire experience with this company. They didn't care about our belongs or their interaction with us period. I was reassured prior to their pack date that they were professional and would take great care in our belongings, yet I found myself packing most boxes and my husband was helping them move and lift etc. They packed a bunch of items we asked not to be packed and then left a bunch we needed to be packed..Please save yourselves the headache and stress- use another company. I'm still in shock at the unprofessionalism (I'm assuming the owner) John, whose contact name and phone number is the one for the company and on the paper copy I have. ~Nicha

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The service, location, price, staff availability, and overall experience was excellent. I would use again when needed & refer family & friends. THANK YOU ALL. ~Mary

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Don't use this company. Like several other reviewers, I am completely unsatisfied with this company and would strongly recommend finding another mover. Walter did not follow the agreement at all. He sent workers 5 hours late and with a very small truck. I had explicitly stated I was moving a 3 bedroom house to a large apartment. I made reservations months in advance. After 11 hours, and two trips back and forth, I told the guys to go home. In the end, my son had to come from Florida and help me. We rented a van and needed several trips to complete the move. Needless to say, this move was a disaster and I told him I would let my frustrations be known. ~Anna

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