Best auto repair shop in South Hadley, Massachusetts (MA) 2024

Wonderful place, They immediately inspected my car, when I was all set the inspector held open the door for me and wished me a great day.. overall great experience. Will be coming back next year for an inspection ~WizardMower

So I just stopped at Robert's Auto in South Hadley and received a red rejection sticker for ball joints and tie rods. The kid doing the inspection checked the ball joints turning the tire left to right which gave a little movement due to the natural play in the steering column or the pitman or idler arms. So as a former mechanic I brought my car home jacked it up and checked everything for myself and found zero play when you grab the wheel top and bottom and wiggle back and forth LIKE YOU'RE SUPPOSED TO DO. Also there was a small spot of rust on the passenger rear inside door panel and he failed me for that as well. The hole was nowhere near as big when I got there as it was when I left which means somebody punctured the whole worse. This place will clearly fail anyone for anything possible to get the money and not even care about customer satisfaction. I don't know if it was just the kid that was working by himself who also got a pretty good attitude towards me when I questioned anything that he did or if it's the place itself but if you have an older car like mine (2002) I would not recommend this place to anybody else at this point. ~Donny

2010 hyundai sante fe 134k miles I have been here twice, once for an oil change and replacing a wheel hub ($425) and once for a bad coil ($225). Both times, car was repaired quickly, staff took their time explaining what the repair consisted of and why it was necessary in a way a layman could understand. Found my new go to repair shop. ~Nicholas