Best auto repair shop in Stoneham, Massachusetts (MA) 2024

I had a last minute need to replace severely worn down tires and brakes and the Goodyear team was incredibly responsive, thoughtful, and transparent about the process. The fear of any car transaction is not knowing what you might be getting yourself into, but the Goodyear team walked me through each detail, nuance, and line item to ensure I understood what need to be replaced, why it needed to be fixed, and how I could better maintain by car moving forward. AND unlike any other maintenance shop, they walked me through the warranty process, how I can ensure I’m covered moving forward, and they setup a follow-up appointment to help me take better care of my vehicle moving forward. Leadership starts at the top and clearly sets the tone for this Goodyear branch, the Store and Service manager run an unrivaled operation, customer obsessed operation, and there’s no doubt I’ll be a lifetime customer for the rest of my maintenance needs. ~Alex