Best mechanic in Taunton, Massachusetts (MA) 2024

Do NOT use for towing/emergency service. If they accept the ticket from your auto club, request another provider. I placed an emergency ticket with my roadside service at 2:11 pm today. Leonard's accepted the ticket and gave an ETA of 3:40 pm. The weather was sunny and calm. At 4:36 pm, I called and asked about the ETA. A woman told me, "He's dropping a car off at Hannaford's and you're next in line." I thanked her. They acknowledged I was on the list. At 6:01 pm, now at well over 2 hours past the ETA, I called the number again. I got a guy saying he didn't know about it but he'd jump right on it. at 6:25, I tried the number again. Went to voicemail--mailbox full. At 6:28, tried again with the same result. At 6:29 p.m., I called my auto club. Their rep spoke to the man. He said he would be at my location in 25 minutes. At 8:13 pm, 4.5 hours after the original ETA, and over 1.5 hours after the guy told the club rep he'd be there in "25 minutes," I gave up and demanded my auto club give me another provider. They lied to me, they lied to my auto club, and then they stopped taking my calls. For the record, I'm polite. I never swear, but I did state the time I had been waiting and that I wasn't appreciative of the lack of service. Service: Battery ~James

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