Best drugstore in Webster, Massachusetts (MA) 2025

Incompetent pharmacist(s). On more than one occasion I had to watch a loved one suffer in pain because they can't get their act together. I had one pharmacist argue with me about her interpretation of a prescription. She was absolutely wrong and it took the physician to intervene. It wasn't rocket science either. Another time, I had dropped off a presription but they were getting ready to halt all business for lunch and evidently that was of prime importance because the person taking the prescription didn't follow through. When I attempted to pick up the prescription hours later, and we'll beyond the time it was promised, they couldn't find it in the system as I had to repeatedly explain that I had indeed dropped it off at that pharmacy. After their cracker jack team of investigators discovered I was telling the truth, I was told, " We apologize, we've been busy. It will be another hour." In the meantime, a person who had major surgery today has to wait in severe pain because, "They're busy." Perhaps if they had entered the prescription in their system, it wouldn't have been a problem. Why not triage and tend to the crisis first? Unacceptable and unethical. They're supposed to be in the business of helping people rather than acting like we're an inconvenience. I chose this CVS because of the convenience of the location, but I'd rather travel out of the way than to put up with this. It takes several trips to the pharmacy until they get it right anyway so where's the convenience or benefit in that? I'm done with this Webster CVS. ~David

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Been going here for my many prescriptions for over 10 years. My children's few as well. The pharmacy staff are quick filling orders, always answer the phones (unlike several other locations I could mention), and know their business. They always take time to work with you on prescription issues and answer your questions without rushing you. Highly recommend this location. ~Holly

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