Best bank in Buchanan, Michigan (MI) 2025

Worst experience at a bank I've ever had. I wanted to open an account. I had called around ahead of time and decided chemical bank was the best choice because over the phone they sounded nice and gave me a lot of information (soon to find out it wasn't right). I walk in to this run down, beaten, cluttered, ugly building. They rudely tell me to sit down, while rolling there eyes, and looking so disinterested. I wait for a teller for 45 minutes. She asks me a bunch of questions. I felt judged, to be honest. She called someone, I guess to check on my credit, and finally said I couldn't open an account because I was born in Illinois. I haven't lived there in over 15 years! I felt like it was all discrimination. ~Judith