Best sandwich shop in Plainwell, Michigan (MI) 2024

Ordered 2 sandwiches. 1 was correct, just made skimpy on the meat but had tons of pickles. The other sandwich was incorrect. Ordered a giant size for the 2nd one, received a much smaller (kid/junior) size. Called to say something about it and was told I would have to bring back the messed up order to have it made correctly, plus pay additional. I'm sorry, that's not how good customer service works. You screw it up and I have to pay for YOUR screw up?! Order taker, person at the drive thru window and the person who answered the phone RUDE! Needless to say, I won't be back until you have improvement on your customer service skills. I work in customer service and that's just not how you conduct a business! You apologize and fix your screw up at no charge. ~Crystal