Best cell phone store in Portage, Michigan (MI) 2024

Worst customer service I have ever had. Lied to me about what adding a line would cost. Manager never got back to me like they were supposed to. I had to physically go back into the store to get any answers- they then admitted they made a mistake and would fix it. Bill is due in two days, still isn’t fixed and when we called the store back they told us to call sprint billing, and then they hung up on my fiancé. We will be switching to any other phone company but sprint/t-mobile because of how terrible the customer service was. I was with Sprint for years and as soon as T-Mobile took over, nothing but problems and trash customer service ~Lainey