We had a bookcase shipped to a customer and this is part of her email to me
They refused to come down my street which is gravel although many large trucks come down it to deliver frequently. They did not say they were delivering it until that morning, calling me when one hour away. I work only 1 day a week. Thank Goodness a friend with a flatbed truck was there. The driver just wanted it off his truck and did not seem to care if just shoving it off the truck in front of our pharmacy drive through or blocking in the parked car of our employees was a problem. I have looked at the company's website and there are many complaints. I am not surprised.
I personally nor will the business I work for be shipping anything else with this company. ~bruce
trucking company