Best physical fitness program in Waterford, Michigan (MI) 2024

I gave this crunch a five star not because of that staff but because of the gym it’s a great place very clean. Be careful who you deal with they don’t higher all the best employees. They will scam you for a business they make 200$ a week at. Crazy blows my mind. FYI if you try to cancel out of state don’t let them lie and say you have to come in because it’s a lie. Took 1 employee and 2 managers to be hung up on and then lied about being able to send me a contract. Then 10 min into the conversation they said I can’t even see the contract until I come in. Then pointed me to the app to try and confuse me like I wouldn’t try it. Which he proceeded to tell me “we’ll I actually don’t know if it’s on there or not I’m not familiar with that”. finally to reach my good man Shawn whom is also a manager said “he’s kinda at the bottom of the line” but was extremely helpful took a total of 5 min. Sent me a contract, answered all my questions extremely apologetic and said I don’t not need to come in to cancel. Did a non in person cancellation which means he signed with my consent to make sure I did not have to come in. Idk how high he is in management but he needs a boss man spot with the customer service he was able to provide!!! Remember this gym is a great place just be careful who helps you with your contact. Shawn you are the man! ~Brandon

AMAZING GYM! The coaches here are incredibly friendly, motivating and extremely knowledgeable! They know how to push you to the next level in the best way possible with your workouts. Such a fun and energetic vibe as soon as you walk in the doors! I have been training one on one with Coach Andrey and have seen significant improvements in my fitness abilities. He is very patient and believes in every single one of his members which is very encouraging and uplifting! I highly recommend checking out Fully Tapped Fitness! ~Sybill