Best truck rental agency in White Lake, Michigan (MI) 2024

I had them move me from my apartment to their storage facility. Instead of being indoor, climate controlled, and closely monitored, for $135 per month...my stuff ended up literally left in a field, tossed into a shipping container, with things (which were clearly garbage picked finds) the owner CJ decided to store with my stuff as well. All for which they continued to bill my credit card $200/month. I never authorized this. The lady in the office, while pleasant, ONLY takes calls. She can't help with anything. CJ is a ghost, never on site, never available. You have to make appointments to get in to your belongings. When I moved my belongings out, after 4 months of this insanity, CJ told me there would be "an army of guys," to load my truck for me. He called to make sure that I was there on time for these guys. I was early. My outdoor shipping container was under a foot of snow. No one was there to help. After 45 minutes, a wonderful gentleman named Joe, came out and told us that CJ was not going to be there, SHOCK, and that he would handle things. It took 3 hours for these two poor movers, to shovel a 35 foot path from the road, to this shipping container and to load stuff into my truck, which they weren't adept at. When I got my things unloaded at my apartment, and had a chance to inspect them, so many things were damaged and broken. Large chips of wood out of my dining room table, my head and footboard are all scraped up, dishes broken, and the strangest thing of all, is there is a brown sticky mist all over some of my furniture. Like a cola bottle blew up. The guys who moved my stuff out of the apartment, and out of the shipping container were the same guys. Of course no one mentioned anything. Long story short, I will never recommend this place to anyone. The woman in the office misrepresents their services and prices. Without going to court, you will never get what they promised and it's cheaper to just stay away from the likes of them. ~Dawn

Very very clean store and fleet. That's why I gave them 5 stars. Customer service is just okay, they don't make you feel warm and fuzzy & sometimes it's hard to find someone to help you. Great selection of moving materials also good price on boxes. ~Jo