Best childrens furniture store in Edina, Minnesota (MN) 2024

no hardware. no resolution. no customer service help. After having to pay for the white glove delivery service on 2 custom ordered beds (my boys share a room), one bed came without hardware. After calling every week for 3 weeks after delivery, they repeatedly said hardware is not in stock and only ships with a custom order. No pictures of the hardware nor instructions (customer service can't even find who the manufacturer is or what hardware it needs) if we tried to purchase at a Home Depot and assemble ourselves. I am so unhappy with this experience and feel nothing has been handled professionally. I sit on customer service waiting for a supervisor over 45min each time I call. This company is supposed to be better than this!! ~Chelsey