Best shoe store in Saint Paul, Minnesota (MN) 2024

I just bought a pair of suede boots from Nidia before my flight home. After three days of canceled flights and poor customer service from the airlines (ahem... Delta...) working with Nidia was truly a breath of fresh air. She was knowledgeable, helpful and patient with me, even offering her style opinion when I asked for it. Johnston & Murphy clearly prioritizes excellent service (they are shipping my old pair of shoes to my house, free of charge) and Nidia clearly epitomizes this value. Thank you Johnston & Murphy for a great product and thank you Nidia for reminding me what truly excellent customer care looks like. ~Stephen

The gals were so friendly! Helped me pick out my first pair of birkenstocks and brought me up to speed on breaking them in and the after care. 🙌 ~Jessica

I visited your store yesterday (Thursday, 5/28) to exchange two items, and happened upon a sale I hadn't known about. "Carol" was extremely kind and helpful. I wanted to buy a black jacket, size 12P, to match the black slacks I was exchanging and, bless her heart, Carol called stores across the country to find a Talbots that had one in stock. She must have spent half an hour helping me — in the middle of a busy sale — and finally found one. And because of the sale I got 30% off, so a $279 jacket cost me only $189 or so. Such a deal! Now I have a black pantsuit I can wear anywhere (I hope for no funerals in the near future). Carol is wonderful. Kudos to her. Please note in her personnel file. I'll definitely be back. Thank you! ~Kit

The ONLY place I buy running shoes. I recommend this store above all others. I've had numerous foot injuries and need to be extra careful with my shoes. The staff are all super knowledgeable and helpful. They pull out multiple options to fit my needs. You can test them out on the in door treadmills and take them out on the street. I've never been pressured into buying anything, they just want to help you find what you need. ~Alex