Absolutely the worst customer service I have ever experienced.. I walked in the store with the intent to buy a lot of products. After waiting more than 20 minutes to even to be noticed, I asked the girl if she could help me, while she was talking to a friend (who didn't even buy anything.. Clearly just came in to chat)
Every question I asked, she didn't seem to know the answer to.. Simple questions such as; "what developer works best with this color", and "what toner would you suggest for my hair?"
Couldn't even point me in the direction of the shampoo I wanted, which I later found by myself..
And seemed very annoyed when I asked if she could take the extensions out of the box so I could see them better.
both of the girls looked like they hated their jobs.. I should have just went to the Roseville location like I always do!
I spent well over $200 there today and they sold me the wrong products and didn't even apply my discount!!! ~mandi
beauty supply store
barber supply store
cosmetics store