Best mortgage lender in St. Louis Park, Minnesota (MN) 2024

Shame on me for not switching banks sooner. Hard to imagine worse customer service. Yesterday, my debit card was lost or stolen. When I called the 800 number to cancel, wait time was 90 minutes - an hour and a half, with no option to ask for a call back. I have had many long waits for BMO customer service, but this one was the worst. I never did get through. Local employees seem to turn over weekly. I am 82 years-old. I've dealt with a few banks in my time, but never received service as poor as that of BMO Harris. This organization should not be a licensed bank in Minnesota ~Esox

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