Where to begin.... This has to be one of the worst Sephora's I have ever been to. I have never had a positive experience at this location, and I cannot think of one nice thing to say about the place. The employees are: rude, unhelpful, unorganized, unprofessional, uneducated, unfamiliar, unintelligent, all the un-s... During my most recent visit, I was planning on picking up my free birthday gift, well...it didn't go as planned. I was given the gift I had initially wanted, but as I was walking out of the store I realized the box was missing half of the products. The cashier tried remedying this issue by offering me some other sample options; however, she charged them to my account and used my points?! On another occasion, I was greeted by the nastiest employee I have ever met. She was so offended that I decided to walk into HER store, and continued to stare me down with her stink eye until I initiated the conversation. She was leaning against the counter, unbothered by absolutely anything. She gave me an attitude right from the beginning, and she actually laughed when I asked for her assistance. She made no effort to help me out, whatsoever. Also, it's not just the employees that are running this store into the ground, but the store is FILTHY! All of the testers are moldy from being baked under the hot lights, and I am pretty sure they haven't been changed out in the last decade. Everything in the store is covered in a thick layer of dust and grime. The floors are disgusting--trash everywhere. The shelves are never in stock, and the product that are on the shelves are expired. I purchased a skincare product once, and I did not realize until I got home that the product expired in 2017???!! The management at this store--if there is one--should be fired or severely reprimanded. If I ever found out one of my employees was running the store like this, they would be fired on the spot. I guess it's my fault that I keep returning to this store, but I think this might finally be the last straw. This store should be closed, and all the wonderfully fantastic employees should be promoted--NOT! DO NOT GO HERE. EVER. Also, they shut the store early almost every single day. ~Mikaela
cosmetics store
beauty supply store
perfume store