Best freight forwarding service in Blue Springs, Missouri (MO) 2024

Have been going to this UPS store for years and service has always been fantastic. Now under new ownership and the last few months, the service, prices and overall maintenance of store is absolutely terrible in comparison to what it used to be. Most Employees are rude and unhelpful, and service is EXTREMELY slow. The store is in disarray, and not kept clean much unlike with previous owners, and the prices seem to be much more than before. I took a picture from my visit today, floor is dirty and boxes stacked sky high… it was never like this before. I overheard an employee tell the woman in line in front of me, it would be 21$ to send her small non-expedited package, to Sedalia. She asked if there was anything cheaper, bc that’s really expensive to send this small package, no rush to Sedalia, employee told her it would be 20$ is cheapest. After she put up a bit of an argument, rightfully so, he told her he “found” an 11$ option. Take of that what you will, it just seems like all around bad business and management practices. I’m going to find another UPS store. ~Jessica

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