Best brake shop in Oakville, Missouri (MO) 2024

I made an appointment three days prior for a 10am oil change and tire rotation. I came in early and talked to the person at the customer service desk. It was understood I had an appointment at 10 am. I waited until noon and then called up to see how the service was going. They told me that my car was dropped off and there was no appointment. That my car will be serviced in the order it came in. I explained how there was an appointment. They agreed with me yet still could not pull Car in. So I told them I will come in and take it elsewhere. This is the same place where I bought my set of 4 and was planning on maintaining my vehicle. The lack of professionalism and communication lost them a customer. ~scott