I spent more than I ever would anywhere else for one acrylic set for my daughter and one dip ombré for myself. The owner was abhorrently rude, I waited over an hour, with an appointment, until all others were served because I had a flat tire that made me 15 minutes late. I was lied to about the prices until services were completed, bumped into by staff without any recognition, chemicals were used and then the nail tech attempted to apply lotion before hand washing was allowed (even though I mentioned it burned) and be done. My cuticles were barely cut (a service I paid extra for), and after TWO days I had two broken Natural nails and one shattered nail. When I went back the owner allowed to fix for free because I was upset and demanded it. However while I was sitting there he told another customer who called in to complain about chipped and broken nails that they’d have to pay because “they were perfect when you left, but then you go home and who knows what happens.” I argued for this woman, as I was in the same position, owner could not guarantee the quality of his work once your walk out the door. The dip was applied very thinly and was shattering with no force. I work with paper all day. Nothing I did could’ve resulted in this horrible outcome. Before my leaving the owner told me if I wasn’t happy could go somewhere cheaper because he has “lots of happy customers.” Zero remorse for his ponsi scheme of using tainted materials that don’t hold up to normal wear and tear. And then depending on people returning to pay again to fix the issues within days. After 6 days my nails were needing a complete replacement. Services: Dip powder, Acrylic nails, Manicure ~Heather
nail salon
spa