Best auction house in Sparks, Nevada (NV) 2024

My experience started positive and ended negative. I have kinda job where i interact with people who move to Reno and i recommended this place to several people at the beginning. I was a bidder for almost two months. Spent hundreds of dollar every single time. Got both good deals and bad ones. Slowly, the number of bad+broken products increased, personally for me. Still, never complained, i accepted everything as it was. I once bid on 6 scooters, i requested to cancel it but they didn't honor it. They charged my account premium, taxes and other fees. I was still ok, coz its their company policy. Finally one day, i got bunch of expired products. The date was not in description or pictures. I requested a refund they said, nope, i even offered half the price but they still said nope. That was it. I will never go there again. They don't care about customer service. You can still get good deals but just be careful with furniture that require assembly or products with small electronic parts. By the way, the front desk people were always nice and very helpful. ~Ehsanullah

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Great people to deal with. I will say that the people there are willing to go above and beyond. Due to my own fault I did not know that they are not open to the public on Thursday since they they are preparing for the next auction. I called and talked to Victoria and she was able to allow me to pick up the item I had won the week before. They helped load up my tractor piece. I would highly recommend this place to anyone who would like to deal with an amazing staff. ~Jason

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