Best medical supply store in Hooksett, New Hampshire (NH) 2024

Incompetent, poorly trained and argumentative staff. If you prepay through Blink Health, they will pretend to not know what you're talking about and try to charge you anyway. When you get mildly impatient with them over the phone(but still polite), someone will call you back and do the opposite of apologizing, they will argue with you instead of trying to solve the problem. It's like they were lecturing me and there was no substance to the conversation. My mother needed her meds and instead, she got a lecture after they waited several days to fulfill the order for home delivery. I had to pick it up myself. They stated that we needed to call back after placing the order on Blink. We did that. Very sensitive and combative staff. I was told to "calm down" when my demeanor wasn't aggressive at all. I was being polite and I was not yelling or showing any signs of aggression. If you need to deal with these people, ask for Francine. She is the only competent and customer service oriented employee at this pharmacy and the only reason why I added a star to this review. Provide better training, improve your hiring methodology, and pay your employees a better wage. ~tom