Best van rental agency in Berlin, New Jersey (NJ) 2024

Cigarette Burns, McDonald's French fries and trash, kids toys,etc. It wasn't sanitized as they advertise either. More like i borrowed an employee's car. My $40 A-day rental coverage ended up costing me over $240 and keeps increasing even after I've returned the car days ago! As of today i get a call saying car was great now here's how much (more) after all was said and done. I am now on a campaign to make them do right by me because they can work numbers however they wish. I would never use the Berlin NJ office again.. AMANDA the manager is condescending! She spoke to me as if I were a child. Today's manager who called said he had no record of complaints. I complained constantly to Amanda. Then EMAILED, FB AND TWITTERED THEIR COMPANY! I don't know why progressive uses them but I'm taking this to the BBB, social media, the press and court.. The regional office won't even call me back. I'm so disappointed I'd advise not to use them with your auto insurance. Hopefully progressive will choose a different company by the time I'm finished. I hate to be taken advantage of when the next person can order a kia rio and get a Benz for the same price. I have seen that! I used to rent just fit fun and never had this experience. People do what they want to do. But I'm not not the stupid woman she treated me as. BTW I DID EMAIL THEM MY INFORMATION. AND THE LOCATION. ALL THEY HAVE TO DO IS CALL. CALL ME AND RESOLVE IT! ~MM