Best bakery in Cedar Knolls, New Jersey (NJ) 2024

We placed a shop from home order. My husband picked up the order and I unpacked everything. There was about $41 worth of cheese, deli meat and hummus that was missing but was on the receipt. I tried calling the customer service line several times with no answer at all. I had to wait until 5 pm after work to physically go to the store to see if they left a bag behind. I waited a half an hour for manager, Cory, for him to tell me that his records show we received all of the bags. We absolutely did not have the groceries regardless of what his computer tells him. He told us there was nothing he could do and there was no one else we could escalate the issue to. So we had no choice but to leave and I’m left wondering how to get my money back. This is not the only issue we’ve had with Shop from home but this was absolutely the worst. I will never use that service again and I recommend you do the same. ~Cristina

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