Best moving company in Franklin, New Jersey (NJ) 2024

Here's my long term experience with PODS. They delivered it in March. With lots of dirt on the floor of the pod. Pretty disappointing, as it should have been delivered to me clean. The driver who initially delivered the pod seemed experienced and was polite. Fast forward this past weekend. A day before PODS was to pick up the unit, they called asking for the final payment to be paid to avoid the pickup from being cancelled. I clarified with their customer service rep on the phone if this was the only payment remaining. He said yes this is last and final payment and the account would have a $0 balance once it is paid. Of course the payment was made in full. I also told the customer service rep not to save my card number as the account will no longer be used. He said he did not save it. And yet not even an hour later, they charge me about $125 (completely unauthorized). When I called in to speak to have this corrected, they placed me on hold with accounts receivable, only to wait 40+ minutes and have them hang up on me before even speaking. And to make matters worse, their driver at the time of pick up, damaged my driveway, plus a tree and left the branch sitting on the fence. Which also damaged my fence. Their driver did not bother calling to inform me they damaged my driveway, tree and fence. Completely unprofessional service. Avoid at all costs. ~Duke