Best bank in Kearny, New Jersey (NJ) 2024

I called the branch because I was interested in opening a business secured credit card. The associate who answered said they cannot Process business credit cards at the branch. I said Ok do I need a business account to do it online and she said no she said you can complete it without an account. She completely gave me the wrong information. I completed it online and never received a response so I finally called after almost 2 weeks of waiting got a response for them to tell me I needed a business account and they were unable to complete it. Now I will no longer complete the credit card or open an account so because of the associates misinformation Wells Fargo lost business. I am very unhappy ~Karen

Terrible customer service. They did not want to accept coins to deposit into my child's savings account at 4:30pm saying the coin counter was closed. The whole point of a bank is to do monetary transactions. Why would you 'close' the coin counter before the bank actually closes for the day. ~Ashley