My heart was set on the CX-5 carbon edition. After calling multiple dealerships in the Tri-state area, I spoke to their receptionist Virginia, who assured me that bay ridge Mazda will be willing to work on my trade. After speaking to both Eyad and Mohammed, I got an amazing quote for my current vehicle. We had one issue, I wanted the CX-5 carbon edition with a power lift gate truck and they didn’t have that in their inventory. Mohammed looked into his next shipment inventory and found one that would be arriving within a month. I didn’t know the process of purchasing a vehicle that wasn’t already in the showroom and I had many questions! Before signing the agreement, Mohammad made sure to fully answer every question that I had and at that moment I knew my search was over and all I needed to do was wait for my new car! After a month, my car was finally arriving to the dealership and Eyad being the amazing sales person that he is made sure to give me a call a few days prior to notify me when it was arriving at their dealership. This allowed me some time to clean out my current car and easily transition to my new one! Upon pickup, I completed my paper work with their finance manager, Cj who made the signing process so easy and entertaining as he shared some funny stories. Eyad was so accommodating, honest and kind as he guided me on all the cool features that my new car had to offer. Even after leaving the dealership, he texted me and provided me with all the information that my insurance company needed in order to complete the transition on their end. I am so glad I was able to close a deal with them.
Thank you again to the entire bay ridge Mazda team in making this transition such a breeze, looking forward to servicing my new car with you! ~Asiel
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