Best auto repair shop in Clifton Park, New York (NY) 2024

I brought my car to Mark’s when I heard grinding in my back brakes. I used to use Daigle automotive but Mark’s bought the business so I went to Mark’s. My family members recommended him too. I dropped the car off the night before and in the morning Mark called saying I needed back brakes, rotors, and calibers. He recommended them for the front too. The estimate was about $1225. He said the calibers in the back were sticking. I felt this to be a high estimate, so I called another auto shop, explained the issue and asked what they thought. They said calibers rarely stick. The car is older and I wasn’t sure if I wanted to dump that much money into it, so I went to pick up the car and get a couple other estimates. When I got there, I was charged $18.00. Mark didn’t even provide an estimate. I had to ask that the estimate be given to me in writing and told them that I have never been charged for someone to give me an estimate. They insisted I pay the $19.80. I did take the car to another place and had both front and back- rotors and brakes replaced. Calibers we’re not needed. I have been driving the car for 3 months with no evidence of calibers sticking. This saved me $500. So while I wish I could say I had a good experience here- it was all around shady. Just a heads up. You might want to get a second opinion before forking it over. Service: General repairs & maintenance ~mmm

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I was in a complicated situation this past weekend as my car had broken down while in the Albany area, while driving through from Buffalo. My car was inoperable and needed to get back to Buffalo, so I contacted AAA. Three other companies had declined the job, but Trevs not only took the job, but was great to work with at every stage. The shop reached out to me to confirm every detail and Chris, the driver, arrived within 50 minutes of their taking the job. Chris was very helpful throughout the entire process, the truck was quite well maintained, and I was back in Buffalo in relatively little time. They could very easily have turned down the job, but they delivered in every respect, making a very stressful and logistically difficult situation much easier to handle. ~Dan

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